Triangle of Authority is Here

[denverYooper]

I'll say this about Murphy. He inherited an organizational structure that he felt was no longer working as well as it used to. Rather than continue with the status quo, he made changes, knowing he will be blamed if it doesn't work. Aren't most people around here unsatisfied with the status quo?

When a root cause of failure is determined to be "communication", the solution is often to reorganize. Get the right people in the right places, break down silos, move to the cloud.