Retail Store Question

[Partial]

When you're at a retail store, do you like to be:

A) Left alone for the most part, where people will point you to where you need to go if you ask a question of where something is, etc. Wal-mart would be a fine example of this

B) Greeted, offered help if you need anything with by a non-commission sales associate. Best Buy is a prime example of this because they employ primarily kids who kind of know what they're talking about, and are willing to help you if necessary

C) Helped from start to finish with your purchase with a commission sales associate. Sears is a good example of this because they require you do immense amounts of training so you know what you're talking about, and everyone who isn't a cashier in clothing works on commission.

[Partial]

Supposedly Market Research shows people want help with everything and want to be greeted and helped out with a purchase every step of the way. I do not believe this for a second.

I like to be completely left alone because I normally do my homework before I go shopping. I cannot stand walking into Best Buy because they treat you like an idiot when I know more about the product than the associate who is trying to help with me whatever I am looking at.

I can see where the answer will be skewed on an online forum because its a relatively more tech savvy crowd that is more likely to look things up online on their own.

[Deputy Nutz]

I want help when I need it, not when it is convenient to the sales associate. By the way if you want customer service, stay the fuck away from Best Buy, morons.

American sort of sucks as well, because the sales associates like to steer customers to certain products.

[Jimx29]

leave me alone.
I know what i'm there for and if I need help i'm sure you're not far away. If you are and I walk out, that's your loss

[HarveyWallbangers]

A.

[the_idle_threat]

Also A.

And I'm not even one of those tech savvy people you're talkin about.

[BallHawk]

Leave me alone.

Hate it when kids at Best Buy try to push some inferior product on you.

And that doesn't even include them trying to screw you with the warrenty.[/u]

[Scott Campbell]

A

[MJZiggy]

I want the sales person to see me, say "hello, I'm over there if you need me" and know the product inside and out if I have a question. Oh, and answer my question without trying to push anything on me.

[GBRulz]

I don't have a problem with being greeted and asked if I need help with anything. It's nice to know that if I do have a question, someone is there. But for the love of God, if I say I'm just looking don't follow me around and comment on every damn thing that I look at. I've walked out of stores before because of employees doing this.

Maybe it's just Murphy's Law or something, but it seems whenever I do need help - I have a hard time finding someone. Hello, Home Depot...are you listening???

[Joemailman]

Leave me alone.

Hate it when kids at Best Buy try to push some inferior product on you.

And that doesn't even include them trying to screw you with the warrenty.[/u]

Best Buy would be perfect if they didn't pester you about a warranty. I sometimes order things online from them to avoid that, but right now they have 3 year, no interest financing for in-store purchases of TV's, so I guess I'll have to go inside.

[LL2]

A. I don't mind B, as long as they say "Hi, if you need anything let me know," and then leave me alone. I hate it when I have someone follow me around or keep asking me if I need anything.

[MadtownPacker]

I dont know, it's nice to have someone as you personal salesbitch. I dont need any help when I go into a store other then finding out if the shit is in stock and paying. Having some underling like Partial there to take your order is nice. So what if he gets a few bucks for his efforts. Guess that is why I like when employees get commission. I dont care what they say as long as they help me fast.

I wish I could go to where Partial works and treat him like shit.

[Harlan Huckleby]

I like to be fondled.

[SkinBasket]

Best Buy would be perfect if they didn't pester you about a warranty. I sometimes order things online from them to avoid that, but right now they have 3 year, no interest financing for in-store purchases of TV's, so I guess I'll have to go inside.

I had to get our new notebook from the store because the wife likes to feel how heavy they are and see how quiet they run. When I turned down their warranty for the fourth time, he sighed and looked like I had just killed, or fingered, his cat. He was downright stupefied when I also turned down the "Rewards Zone!" card they push on you every visit (because I could get a conditional 20 dollar gift card with my 1k purchase!!). A manager who stopped by actually shook his head like a douche and said "really?!"

I know it's not easy having to push this shit on people as part of your job, but I do the same thing Joe does when possible, and I'm assuming a lot of other people do too, avoid the store - which means I don't see all their sexy end caps, flashing signs, and other merchandise they want to sell in the retail store.