did i get a virus?

[Little Whiskey]

This morning i go to log on to my computer and the screen is blank, but the mouse curser is visible. I cannot reset my computer from the keyboard (control, alt, delete) so i hit the manual reset button on the tower. after it restarts, i get a popup screen that says Wireshark has detected a bunch of infected files. I've tried to close that screen, but to no avail. it wants me to click on either continue scanning or to buy somthing. I then tried to restart the computer. same thing happens when it comes back up. I've never seen this program before on my computer, but it looks official.

thanks for the help in advance.

[MadScientist]

Here's some more information on the virus/scam you picked up, with links to removal instructions

http://answers.yahoo.com/question/index?qid=20100804130154AA2p56X

Time to ditch IE.

[Little Whiskey]

Thanks MS, I'm going to give it a try.

I just saw my life pass before my eyes when this thing poped up. I realized i hadn't backed up our family pics in a while and my wife would kill me if those were lost.

Its weird that that computer would catch something. Its not used that often. but is always on and connected to our wireless internet. strange.

[Little Whiskey]

Worked like a champ! .......so far.

I downloaded a program from malwarebytes.org and it found about 50+ files infected. deleted them all and restarted the computer. good to go!

[hoosier]

Did you remember to run it in safe mode? Otherwise you might be able to delete the files but the malware will probably be able to rewrite them.

[Freak Out]

What are you running for virus protection? What warez and porn sites were you on?

[Little Whiskey]

Hoosier---I had to reboot in safe mode w/ networking. this damn program wouldn't let you open any program.

freak----Its norton, but its old. ive read that it could have come from flicker or youtube.

[Freak Out]

Hoosier---I had to reboot in safe mode w/ networking. this damn program wouldn't let you open any program.

freak----Its norton, but its old. ive read that it could have come from flicker or youtube.

Go AVG free or Microsoft security essentials for free. The NEW Norton is actually pretty nice if you don't mind paying for that kind of stuff. Oh ya.....ditch IE if you are still using it.

[MJZiggy]

If my formerly fast fios is now running too slow to keep up with streaming, could that be a virus too? I'm running AVG and it doesn't find anything. If it's not a virus, why is it so slow these days?

[pbmax]

LW, good to hear its better, but even malwarebytes will not get rid of everything.

I suggest you go here: http://forums.majorgeeks.com/

register for a user name using the Register link at the top of the forum list or here: http://forums.majorgeeks.com/register.php

and follow these instructions from the malware removal forum: http://forums.majorgeeks.com/showthread.php?t=35407
This thread is called "READ & RUN ME FIRST. Malware Removal Guide"

I have used these guys several times on my own and family computers and they haven't let me down yet. They will even review the reports from the scans you run and tell you if anything left is suspicious. For the fastest response, try to follow all the directions exactly as posted. If you combine steps or skip them, they will not respond. Once you get to the step by step section for your OS, I suggest printing the instructions so you don't have to go back to the website after every restart.

Only run the suggested scans in safe mode if you cannot log in normally. If you cannot get internet, you can download the install files from another computer. Each program that needs updated definitions usually has a link to allow you to manually download the latest updates. Then burn the installer and update files to a CD on another computer and print the instructions. if you close the CD-R session, even an infected computer will not be able to tamper with your CD files.

It will take some time, but will work. Good luck.

[Freak Out]

If my formerly fast fios is now running too slow to keep up with streaming, could that be a virus too? I'm running AVG and it doesn't find anything. If it's not a virus, why is it so slow these days?

Something is running and hogging bandwidth or the service is overloaded with customers downloading porn and pirated media.

[mraynrand]

If my formerly fast fios is now running too slow to keep up with streaming, could that be a virus too? I'm running AVG and it doesn't find anything. If it's not a virus, why is it so slow these days?

Something is running and hogging bandwidth or the service is overloaded with customers downloading porn and pirated media.

Skinbasket Ho!

[MJZiggy]

No, nothing major is running. I haven't even loaded CS yet.

[retailguy]

No, nothing major is running. I haven't even loaded CS yet.

Download the free trial of tune up utilities. I find the registry cleaner pretty good and is the likely source of your problems.

I believe the program is free for 15 days with no limitiations (at least it used to be), I find it worth the money, but you can find a torrent download on the pirate bay or demonoid if you don't want to pay for it.

http://www.tune-up.com/download/

[MJZiggy]

Verizon said it was my RWIW and sent me to Microsoft for a patch. I get an error installing the patch and now am on permanent hold with Microsoft tech support. Someone bring me a drink...